Senior BizOps Engineer

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  • Practice sustainable incident response and blameless postmortems.
  • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
  • Work with a global team spread across tech hubs in multiple geographies and time zones
  • Share knowledge and mentor junior resources

QUALIFICATIONS:

  • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
  • Experience with algorithms, data structures, scripting, pipeline management, and software design.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Ability to help debug and optimize code and automate routine tasks.
  • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
  • Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
  • Interest in designing, analyzing and troubleshooting large-scale distributed systems.
  • We need team members with an appetite for change and pushing the boundaries of what can be done with automation. 
  • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
  • Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired.
Job Category: Engineering
Job Type: Contract
Job Location: St. Louis

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