Configuration Manager

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KNOWLEDGE, SKILLS & ABILITIES- background as a Configuration Manager.
•Bachelor`s degree from an accredited college or proven history of comparable work experience. Degree in Computer Science, Information Systems or other related field is preferred.
•Minimum of five years of information services management experience in IT Infrastructure / IT Service Management.
•Solid understanding of Configuration Management practices and principles. Proven track record of planning and leading projects with an ITSM solutions delivery.
•Experience implementing and operating a CMDB in an environment with varied complex applications and database architectures.
•Experience with multiple technologies (Oracle, .Net, IBI, Java etc.) and code-sourced repositories (Jenkins, CVS, SONAR, GitHub etc.) in relation to the Configuration Management database.
•Knowledgeable in Continuous Integration and delivery approaches, with the ability to provide solutions and improvements for Configuration Management problems.
•Ability to develop and harmonize procedures and scripts for maintenance of the Configuration Management environment.
•Two years’ experience with project management and the entire project life cycle, including managing and creating multi-project integrated roadmaps for technical projects.
•Ability to perform project audits and reporting to ensure compliance to Configuration Management and Security processes.
•Ability to think effectively at conceptual, strategic, and tactical levels, with a strong process mindset focused on ITIL / ITSM.
•Change agent with strong communication and presentation skills supported by a high level of energy and persuasion.  Ability to interact with all levels of the organization in a professional, diplomatic, and tactful manner.
•Comfortable presenting project status to senior management and participating in cross functional committees and working teams.
•Must be able to work in a fast paced environment on multiple projects with independent deadlines and deliverables, and have a strong attention for detail.